Solutions built using the intersection of AI Analytics, Business Functions and Digital Technology
AI Solutions
Loan Underwriting: Assess Credit Risk Better for Commercial Lending
- Predict with confidence score if loans will default or be paid
- Develop leading indicators from financials, operational, web & social media data to complement lagging-indictor financials
- Use the insight and prediction which helps reduce default, enables to lend more especially to thin-file candidates.
- Use AI/ML with transparency to meet regulatory requirements
Customer Insight Management: Proactive Real-Time Customer Insights
- Using best in class NLP, understand customers’ overall sentiment or attitude from chat scripts, email conversations and even voice support conversations
- Monitor and analyze customer’s unresolved issues and dissatisfaction levels
- Alert support team of customers with high risk of attrition proactively, in near real time
- Flag repetitive issues for Product team
