Gestalt is an EazyML affiliate offering AI & Advance Analytics products and industry solutions built using our products.
PRICE IT ON
THE INTELLIGENT PRICING PRODUCT
Price it on enables you to make pricing decisions enabled by augmented intelligence. PIO works by incorporating current and historical information on product attributes, customer attributes, market attributes, competitive attributes and other sources. You can configure the pricing AI algorithms to codify your unique model to establish pricing forecasts with projected levels of risk and probability and perform what if analyses on various pricing and market scenarios.
In essence, Price-it-on is a price optimization product designed to bring pricing insights and confidently help determine the best price to market in line with the pricing strategy. It helps tackle complex pricing challenges and accounts for the various interrelated influencing attributes while optimizing the price
Contact Center Insight Manager (CCIM)
Unleash Agent Performance & Customer Service Leadership
CCIM supports contact center agents to deliver exceptional results, by equipping them with AI driven deep knowledge of each customer, who they are, their current sentiment and their multi-channel journey. This enables them to provide hyper personalized answers to questions and empathetic recommendations for action.
The AI enabled insights also empower he customer service leaders to understand what processes work best for different customer – issue combinations and thus autonomously guide the agents to follow the most effective pathway. It also helps then proactively understand the customer propensity for either upselling or prevent churn.
CCIM will enable you to deeply understand your voice, digital self-service and other experience interactions, identify issues, recommend actions and directly drive your real time digital self-service and agent interactions all while being transparent, auditable and easy to use.
Ensuring Data Readiness
Is the data good enough? Gestalt, through the use of its Augmented Intelligence enabled proprietary tools, identifies and fixes data shortfalls for various measures – from data and model drift to completeness and bias.
Earning Trust of Experts
Explainable AI – The insights and predictions are accompanied with reasons for the prediction as a simple rule comprising influential predictors and their thresholds. Each reason also has a confidence score for believability.
Scalable MLOps
To deliver high performance ML models, we leverage automation, traceability, & greater collaboration amongst data, technology and business stakeholders. Standardizing & streamlining continuous delivery lays the strong foundation of security, performance and scale.
Success Proof in 90 days
Jointly with you and your business stakeholders, application areas for the AI products are identified, data and information is compiled and engineered, products configured, model(s) built and validated, primed ready for deployment.